Most of us remember them. Our only hope if we got stuck in a zone wall, or somehow summoned our corpse under a hill, and a host of other issues that would take forever to get a GM to help with. The Guides . They're celebrating 10 years of service to the EQ franchises, and I just want to say THANK YOU!

10 years ago, while EverQuest was in beta, a group of volunteers came together. These volunteers selflessly gave their time to helping players in EQ with customer service issues and spent time participating in impromptu quests to bring more enjoyment to the game. The volunteers were known then, as well as now, as Guides. Guides started out making appearances in EverQuest and grew into EverQuest II.

Over the years the program has evolved from guides helping with customer service issues full time and impromptu questing to questing full time and helping with very minor customer service things on a part time basis. Whatever the guides' roles have been throughout the last 10 years, without their selfless giving of time and their tireless efforts, the games would not have been the same. Guides, on behalf of all the SOE game connoisseurs, SOE Customer Service personnel and especially the SOE Community Relations team, we thank you for all you do!

Look back on the program and what they did, with 2 retired Guides.