Regarding PlayOnline Information Center Customer Support

# Aug 08 2005 at 11:24 AM Rating: Decent

__DEL__1591847676073

30 posts

I just want to know if there's going to be a huge update to follow this.

PDT>EST?

# Aug 08 2005 at 11:24 AM Rating: Decent

__DEL__1592263665927

Scholar

65 posts

just wondering what time this all was in EST, i tried converting it with EST = -5hours of UTC, or whateve, but i think im sooo off lmao, so anyone replying would be awsome

RE: PDT>EST?

# Aug 08 2005 at 12:09 PM Rating: Decent

__DEL__1591824862907

5 posts

If you are on eastern time (USA) the update time is *** follows 1:00 P.M. to 5 A.M.

Weak...

# Aug 08 2005 at 11:23 AM Rating: Decent

__DEL__1591852650373

1 post

So i just bought this game today finally, after days of reading every forum topic and hyping myself up. I get home, rip open the package and get into playonline and this crap happens. OF COURSE, the one day, out of all the days i could have bought the game, TODAY they have to do maintenance. I've killed for less..... also im a noob could the next person who reads this explain briefly what this DDoS attack thing is? some kind of hackers?

RE: Weak...

# Aug 08 2005 at 12:12 PM Rating: Decent

__DEL__1591824862907

5 posts

I dunno what DDoS is but if u want a world pass for Bahamut server send me an E-mail at SternDiammondd@yahoo.com

RE: Weak...

# Aug 08 2005 at 2:18 PM Rating: Decent

__DEL__1596989791389

Scholar

362 posts

i tried your email and it didn't work..want one for garuda?

RE: Weak...

# Aug 08 2005 at 2:47 PM Rating: Decent

__DEL__1591824862907

5 posts

LOL sorry bout that IS SternDiamondd@yahoo.com
lol i accidentally put 2 m's in diamondd

Please stop the complaining

# Aug 08 2005 at 11:20 AM Rating: Decent

__DEL__1591849991788

80 posts

Ok listen i Play clock around and i even understand why SE is doing this maintance.....
Like any other Super computer holding masses of servers they need maintance for quaility gameplay
right now i keep losing connection and dropping out because the servers is worn and needs rebooting , it needs to rest and it needs proper fixing, at least we have a provider that cares about its servers and cares about its player's gameplay because a computer holdng this much data and runs 24/7 needs this to be done to it or we will have no FFXI at all so i rather wait 18 hours of my life for a quality server fixing than to keep playing over ****** servers that never gets maintained... i respect Squarenix and pol because ven tho they have problems there is never nothing major or never just closed seervers like some MMorpg so stop the gotdamn complaining its only 1-2 days and its normal again, yall act like SE is doing something wroong but really there very good at doing what they do, and yea they have messed up alot of jobs because they want all jobs to be equal but they will never be equal... so until someone replys to me about why maintanace isnt a good idea stfu,

they need to do this it's natural and like i said i fiend the game too but i know when something is nessasary lol, thank you for reading it

smh

# Aug 08 2005 at 11:18 AM Rating: Default

__DEL__1592264610631

Scholar

132 posts

what a ****** inconvienence, and i was double charged this month as well...

Upgrade woes...

# Aug 08 2005 at 11:18 AM Rating: Decent

__DEL__1592260660284

Scholar

1,391 posts

It's good that they keep the servers "on the ball" as it were, but 18 hours? My goodness.

Couldn't they do some sort of "staged" upgrade so that all the servers aren't down at the same time?

They've done it before.

No FFXI & exp make Homer something something...

RE: Upgrade woes...

# Aug 08 2005 at 2:32 PM Rating: Decent

__DEL__1592265567218

Scholar

38 posts

problem with that is, this isn't an FFXI maintinence... FFXI is actually up and running... only problem is, we have to conect to it through playonline... and since we don't have sepreate servers(i'm guessing there are several we connect through, but aren't asinged to one specificaly, or something of the nature) they can't stagger it amongst the servers... :( sigh.. and on my day off too, from just before i get up, to about the time i go to bed... i'm begining to get more into line with my S/E hates me theory...

#REDACTED, Posted: Aug 08 2005 at 11:06 AM, Rating: Sub-Default, (Expand Post) man this is ********* i took a day off to play this game all day long...and look what they doing. Keep it up sqaure enix, this **** is really getting old.Yall need to get yalls **** fixed cause these long *** updates is about to cause yall to lose some customers!!

re: its for the good of us all

# Aug 08 2005 at 10:59 AM Rating: Decent

__DEL__1592263729353

Scholar

149 posts

They are upgrading the servers, which hopefully will mean better performance for the game. Less lag I hope.

Actually I am thankful for them for doing this, I wuold rather have a company that cares about upgrading their servers than just keeping the same specs even though their user base is growing.

RE: re: its for the good of us all

# Aug 08 2005 at 11:10 AM Rating: Decent

__DEL__1596989788854

13 posts

I understand where ya coming from, but they did this 2 weeks ago aswell. The lag could have been looked at then. There have been a lot of updates lately.

Upgrading the game is fine, its when it takes 3 days to log back on (if ya lucky) after the danm upgrade.

Anything they as far as upgrading is good, but lately the game been down loads. Like i said it could have been delt with the various upadates they have been doin over the past couple of months. I got a funny feeling the lag will be here to stay for a while lol. Ah well, just means i still cant do the garrison what with the lag lol.

Stoopid Game

# Aug 08 2005 at 10:50 AM Rating: Default

Anonymous

Anonymous

Arrghh why are they doing this all the time? Im no computer genius, but it does seem like they havnt got an idea themselves as to what they are doin. Otherwise it prolly would have been sorted the 1st time round lol.

Im just another person having a rant. Normally i would complain to someone, but as usual (in this day and age) this is another faceless company that a single person couldnt make a difference if they tried.

I think ALL players should flood them with complaints (if its even possible). They are obviously not reading these posts, so i think its time we told em what we think rather than moaning on here and gatteing frustrated

Rememebr the customer is ALWAYS RIGHT!!!
Take care :)

If you flame me, thats fine i understand. You just wanna get on the game. Dont worry, we all do :)

RE: Stoopid Game

# Aug 09 2005 at 3:11 AM Rating: Decent

__DEL__1602461917164

Sage

4,953 posts

If you *were* a computer person, you'd realize servers need continuous maintenance to run smoothly. Be thankful SE is so attentive.

I think we can go a day without FF. If not, maybe we need to check into rehab.

Bah

# Aug 08 2005 at 10:46 AM Rating: Decent

__DEL__1592262105718

40 posts

This always happens when I get back into the game seriously ><

The cow says...

# Aug 08 2005 at 10:35 AM Rating: Default

__DEL__1647216993653

279 posts

Square Enix wrote:

PlayOnline Information Center will be unable to provide the following services during maintenance between Aug. 8, 2005 8:00 and Aug. 9, 2005 2:00(PDT).

- Reissuing PlayOnline password
- Recovery of deleted characters
- Other processes that requires a confirmation of customer information

We apologize for the inconvenience.

In other words:

Square Enix wrote:

We have these servers down for a reason. Please don't ask for POL support when we don't even have a single piece of equipment running right now. Thank you.

Love ya, people. ;) Have a great day off.

Don't forget the NFL game on ABC tonight! Ricky Williams = o_@ @_o @_@

Yeah, that's the hash mark Ricky, not the hashish mark.

Edited, Mon Aug 8 11:41:40 2005

well....

# Aug 08 2005 at 10:08 AM Rating: Decent

__DEL__1593365291265

4 posts

the last big server fix up took just as long, for the same problems, and took most of us 2-3 days jsut to get in... with all the conjestion and what not.

to have some one pay money to play a game thats always messed up is jsut to much... but like every one esle i cant go more than a few days with out it lol..so time to wait, and prepare for the next few days of trying to update and log back in

Hope it doesnt take long..

# Aug 08 2005 at 10:01 AM Rating: Default

__DEL__1591838961376

111 posts

We have to wait for 18 HOURS ARE THE FRIKKIN GUYS NUTS?!

~~

# Aug 08 2005 at 9:58 AM Rating: Decent

__DEL__1592764106506

17 posts

1.Is only Playonline.com that getting Ddos attack?
2.Is it the only online site that having 100+ visitor?

I think their servers/system getting old and they update it. There is tons of programs that protect servers from such a thing. If they did upgade the servers, they may need to change the clint progy too.

hope they won't make it worest ;^^;

First Post

# Aug 08 2005 at 9:41 AM Rating: Decent

__DEL__1591811304259

Scholar

77 posts

Woot!!! First Post!!

my first, first post.

Guess they're taking it all offline...

Guess they're serious about upgrading the servers... I have some optimism regarding this... sure it'll be down forever.. sure I'll go through withdrawals.. heheh

I wonder if this will stop the DDoS attacks altogether or give them the ability to track them better..
also.. is there going to be a download for this..
if they lose my character data, I might have to kill someone..

ok .... rant /off