SOE Welcome Back ProgramMay 14th, 2011 at 6:54 PM by Cyliena

Players will be compensated game time and more for the extended outage.

UPDATE 8:08p.m. EDT: @j_smedley: Our games are live again!

You must first change your password before you'll be able to login to your game!

Sony Online Entertainment announced around 4:15pm PDT today that it is beginning "phased restoration" of its game services. Also announced is a Welcome Back Program which will compensate every Station Account in good standing with 45 days of game time as long as the account is logged into by 11:59pm PDT on August 31, 2011. In addition to game time, here are some highlights of other special items and events being offered:

Station Access Subscribers: 500 Station Cash (account must be in good standing)
Lifetime Subscribers: Select amounts of in-game currency (CWA, DCUO and Free Realms only)
EverQuest: Double XP, Double Rare Mob Spawns, Double Faction Gains (May 14 - May 22)
EverQuest II: Double XP, Double Guild XP, Loot Bonanza, City Festivals and Moonlight Enchantments, Original Aether Races (May 14 - May 22)
Free Realms: Free Daily Items, 7 total (May 14 - June 15)
Vanguard: Double Adventuring/Crafting/Diplomancy XP, Double Faction Gains (May 14 - May 22)
DC Universe Online: Two-Face Inspired Mask, Batman Inspired Mask, Marks of Distinction (granted to all existing characters)

See this article for a full listing of everything entailed by the SOE Welcome Back Program.

We at ZAM would like to point out that the games may not immediately be up at the time of this posting, so please have some patience while you wait for the login servers to be opened. We'd also like to remind our readers to reset their passwords once you are able to login.

Tags: News, SOEAttack, SonyOnlineEntertainment

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?????
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# May 15 2011 at 5:30 AM Rating: Decent
__DEL__1612743387749
9 posts
Trying to change password at site given:


Quote:
We have encountered a system error while processing your request.

Please try again later.

We apologize for the inconvenience.

If you continue to encounter this error, please contact Customer Service at http://support.station.sony.com


There is no support on a Sunday.
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Password Change error
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# May 15 2011 at 4:52 AM Rating: Decent
__DEL__1591968880958
2 posts
When I try to change my password I type in my old password and the new one twice. Then the website pauses for about a minute and the comes back with an error asking me to try again later because it could not process my request. There is also a suggestion that I contact online support.

I tried to contact the support through the website but I can't submit a ticket without being logged in which I can't do without changing my password.

It sounds like some people were able to reset their passwords from the comments above so I am stumped as to why I an unable to.
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Can't change password
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# May 15 2011 at 4:40 AM Rating: Decent
__DEL__1641169010918
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I am getting errors when I try to change my password. Any help with this would be appreciated.
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Can't change password
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# May 15 2011 at 5:02 AM Rating: Decent
__DEL__1593971900138
Scholar
28 posts
Robbie the robot tells me "We have encountered a system error while processing your request.
Please try again later.
We apologize for the inconvenience.
If you continue to encounter this error, please contact Customer Service at http://support.station.sony.com "

Looks like deja`vu all over again.
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Can't change password
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# May 15 2011 at 4:48 AM Rating: Decent
__DEL__1591995563729
1 post
I'm getting the same message when I try to change the password on my 2 accounts.
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unable to log in
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# May 15 2011 at 1:33 AM Rating: Decent
__DEL__1613348282131
11 posts
My station launcher is just stuck at loading remote manifest,,,,
I take it server is very busy due to many trying to log in?
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unable to log in
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# May 15 2011 at 1:48 AM Rating: Decent
__DEL__1613348282131
11 posts
i have changed my password already but still unable to get in
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unable to log in
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# May 15 2011 at 4:36 AM Rating: Decent
__DEL__1613348282131
11 posts
been 3 hours since i am trying to log into the game, :( even LoN didnt let me get in, Are the games up? or jsut soe's website?
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login problems
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# May 15 2011 at 12:10 AM Rating: Decent
__DEL__1600647532575
15 posts
i went to try and log into LON after reseting my pw for eq and somehow it screwed up my saved password, i then had to change the pw again to get in .then tried LON and it screwed up my password again and i cant change the pw for 24 hours. anyone have any problem like this?
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magically
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# May 15 2011 at 12:08 AM Rating: Decent
__DEL__1591995371263
1 post
Delicious.
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thanks
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# May 14 2011 at 11:22 PM Rating: Decent
__DEL__1600647532575
15 posts
thank you zam
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Thank you Zam
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# May 14 2011 at 9:19 PM Rating: Decent
__DEL__1592338815900
8 posts
Thank you for the updates and a forum for SoE people to use.
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Thank you Zam
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# May 14 2011 at 11:07 PM Rating: Decent
Adani
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Kudos to ZAM for doing their best to keep folks in the loop! Thank you :)
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Thank you Zam
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# May 14 2011 at 9:29 PM Rating: Excellent
Cyliena
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We were glad to have you all here! Smiley: smile
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Getting error message on Station login
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# May 14 2011 at 9:19 PM Rating: Decent
__DEL__1594573543098
11 posts
Changed my password successfully, but after I log in and a systems scan starts, I get the following message:

There was a problem decompressing the file C:\EverQuest II\lp_temp\LegendsOfNorrath\LegendsOfNorrath.dll_delta_10509_126.gz.

Update fails, starts again 5 seconds later and keeps looping until the program times out.

Help. Please. I havent played since three weeks BEFORE the game went down and I'm jonesing bad!
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Getting error message on Station login
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# May 14 2011 at 9:24 PM Rating: Decent
__DEL__1594573543098
11 posts
Should have mentioned I am using the Station Launcher
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Getting error message on Station login
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# May 14 2011 at 9:29 PM Rating: Excellent
Cyliena
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Delete the file(s) it's erroring out on and that should fix the issue.
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Getting error message on Station login
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# May 14 2011 at 9:36 PM Rating: Excellent
Cyliena
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Also check out http://forums.station.sony.com/eq2/posts/list.m?topic_id=499969 people in that thread were having issues with a LoN DLL file.
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Getting error message on Station login
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# May 14 2011 at 9:58 PM Rating: Decent
__DEL__1594573543098
11 posts
That did the trick! Thanks!
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Change your password!
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# May 14 2011 at 8:02 PM Rating: Excellent
Cyliena
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Everyone should go to https://auth.station.sony.com/login (or your game's respective web sites) and change their password. You *MUST* do this before you will be able to login to your games!

Edited, May 14th 2011 10:02pm by Cyliena
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must use station launcher
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# May 14 2011 at 7:33 PM Rating: Decent
laxcat
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I tried using the old login style and kept getting the could not connect message. So i had to break down and get the station launcher and was able to log in(after the password change that they send u too).
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Unable to log on the station Launcher
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# May 14 2011 at 7:33 PM Rating: Decent
__DEL__1601857069425
6 posts
Unable to log on the station Launcher. getting a error. tried eq2 logon and it said I didn't m,atch the server. ?
useing the manual patcher file from Dir folder, will repost if it does not work. WB everyone to both eq1 and 2 :)

Edited, May 14th 2011 9:43pm by Sirell
changed that first thing after clicking on the Station Launcher. New Password is set and working. Thanks for the info :)

Edited, May 14th 2011 9:45pm by Sirell
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Unable to log on the station Launcher
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# May 14 2011 at 7:40 PM Rating: Decent
__DEL__1693786648231
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59 posts
Change your password at station and you will get in
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Great...
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# May 14 2011 at 7:25 PM Rating: Decent
__DEL__1591987319981
3 posts
Now to learn how to play the games again =P
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Password change
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# May 14 2011 at 6:37 PM Rating: Decent
__DEL__1592783164984
4 posts
Make sure you log into EQPlayers and change your password before you try to log into EQ.
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WOOT
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# May 14 2011 at 6:37 PM Rating: Decent
__DEL__1592341702422
17 posts
OH yes thank you God the servers are back!
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????
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# May 14 2011 at 6:33 PM Rating: Decent
__DEL__1591995250846
4 posts
YAY now if i can just remember my log in info.know what im doing tonite!!
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SWG Servers are Up
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# May 14 2011 at 6:24 PM Rating: Excellent
__DEL__1591995410493
Scholar
18 posts
SWG servers are up and running. I bet EQ servers will be up very soon if they aren't already.
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So far so good
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# May 14 2011 at 6:21 PM Rating: Decent
__DEL__1591852200202
3 posts
I have updated station launcher , updated my passsword , finally resubscribed (I was off for 2 months due to health).
It showed the next renew would be in November for some reason.

I have 500 station cash in my account

I am patching EQ atm , havent used that in awhile
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They're back up!
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# May 14 2011 at 6:17 PM Rating: Excellent
Cyliena
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Go change your password and GO GO GO!!!

(caveat: some people with streaming clients are having issues logging in)
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=)
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# May 14 2011 at 6:14 PM Rating: Default
__DEL__1655079476000
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109 posts
w00t =P
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!!!!!!
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# May 14 2011 at 6:08 PM Rating: Good
decender
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Finally, the storm is passing!
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?????
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# May 14 2011 at 6:06 PM Rating: Good
__DEL__1591995222680
5 posts
omg TONIGHT?
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?????
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# May 14 2011 at 6:15 PM Rating: Excellent
__DEL__1591995410493
Scholar
18 posts
Based on the messages on their website, I think tonight is a good bet.
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