happens in both swg and eq2.. played soe games for 18 months, and it's never happened to me before, but I assume it's something with their login servers
Having same problem. Couldn't find a word from SoE about this problem anywhere. They have really lousy customer service, but right on time taking your money.
I did the workaround from the above link and it worked fine for me. The file I had to open was "everquet2" and it was an application. The EQ2 ones are not the right ones, must spell out the name. Goes into the screen sequence after the login/character select screen and prompts for a name and password with a different dialog box than usual.